Issues:
Icons are missing.
The screen is mostly blank.
The screen doesn't display user/server name.
Trying to open programs such as RDB or outlook gives location/target cannot be found errors.
Temporary profile.
If you are missing drives, not able to see all icons on desktop, connect to Outlook etc. log out of the Virtual office by following the steps below:
Click the Windows icon and then click Username.
Click Sign Out.
Wait for 1 minute and then try signing back in.
If you are still experiencing the same errors or unable to log out, please raise a case with our technical support team and provide details of your username.