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Issues with new Virtual Office platform

This article explains what to do if you experience any of the below issues:

Written by Terence Cassidy
Updated this week

The issues:

  • Microsoft Outlook password requires entering daily.

  • Missing Microsoft Outlook email signatures.

  • Desktop shortcuts not working or blank.

  • Pinned Icons: broken/unusable.

  • Microsoft Edge Username/Favourites/Passwords lost.

  • Lost RDB Column Settings/User settings being reset.

Please contact us via the MyAccess portal and reference the title of this article.

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