Unable to start Outlook in Virtual Office. OST folders cannot be accessed

The errors are:
​Cannot start Microsoft Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. The file ........

and

OUTLOOK.EXE - Application Error
The Application was unable to start correctly (0xc0000142).
Click OK to close the application.

Please contact us via the MyAccess portal and reference the title of this article and please also provide the user's VO login name.