Portals
Anything to do with the Client and Candidate portals.
By Terence1 author18 articles
Timesheet portal Error - At least one of the following parameters must be specifiedThis article explains how to what to do if you encounter the following error message on Timesheet portal:
At least one of the following parameters must be specified. "@recipients ,…
Unable to access Timesheet / Client / Job Portal : Sorry an error has occurredTimesheet Portal returns an error:
Sorry an error has occurred on the page you are looking for and cannot be found, please use your browser's back button to return to…
Unable to add websuite user accounts or access the portal - The Requested Service...Could Not Be ActivatedThis article explains what to do if you:
Can't add users to timesheet portal.
Can't create timesheet portal accounts.
Unable to create websuite accounts.
Unable to log into timesheet portal.
There was no endpoint listening at https://timesheets.xxxxxxxxx.co.uk/remoteAdminService.svcIf you get the following error when access your portal
There was no endpoint listening at https://timesheets.xxxxxxxxx.co.uk/remoteAdminService.svc that could accept the message.
Portal logins and password reminders are not being received by Applicants and contactsThis article explains what to do if applicants and contacts are not receiving emails from the portal.
Timesheet Portal sending reminder emails to wrong contactThis article explains what to do if the Timesheet or Candidate portal is sending reminder emails to wrong contact.
Error message when trying to create WebSuite accountWhat to do if, when creating portal accounts, the following error message appears:
The requested service,
'https://[websuite_AddressURL]/RemoteAdminService.svc' could not be activated.
See the server's diagnostic trace logs for moreinformation.
Not Able To Access The Timesheet Portal due to server errorThis article explains what to do if Applicants/Candidates/users are not able to access the Timesheet Portal - they may get one of the following errors listed below:
Unable to log into the timesheet, client or candidate portalThis article explains what to do if you can't access the portal as your credentials aren't recognised or you need to purge a portal account. When logging into Access RDB,…
Delete a Websuite account for applicant or contactThis article explains what to do if you need a login for an applicant/contact portal account amended or deleted.
Emails are not being sent from the timesheet portalThis article explains what to do if Applicants and authorisers aren't receiving emails from the timesheet / candidate portal.
Not able to see all timesheets on the timesheet portalThis article explains why timesheet authorisers may not able to see all timesheets on the portal or why timesheets appear to be missing from the timesheet portal.
Portal refused to connectThis article explains what to do if you are unable to connect to your timesheet portal due to connection refusal.
Timesheet portal Error: The remote certificate is invalid according to the validation procedure.If you get one of the following errors you you login to your portal:
Could not establish trust relationship for the SSL/TLS secure channel with authority
or
The remote certificate…
Unable to see details on Timesheet PortalThis article provides information on what to do if, on the Timesheet Portal, no rows are appearing in timesheets i.e. once the candidate clicks on the correct timesheet, it should…
Portal SSL Certificate will expire soon - please renewThis article explains what to if Access host your timesheet/candidate portal and the SSL certificate will expire shortly.
Adding IP addresses for the Web APIThis article provides information about the process for changing or adding an IP address to be whitelisted for your website.
Remove or Change Logo - Candidate or Client PortalThis article explains what to do to request the removal or change of your logo on the candidate or client portal.