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Unable to add websuite user accounts or access the portal - The Requested Service...Could Not Be Activated

This article explains what to do if you: Can't add users to timesheet portal. Can't create timesheet portal accounts. Unable to create websuite accounts. Unable to log into timesheet portal.

Written by Terence Cassidy
Updated this week

Your web service for administration of timesheet portal accounts via Websuite Manager may be down:

  • If your portal is self-hosted, you may need your IT team to check the status of the web service and/or the machine hosting it.

  • Otherwise please contact us via the MyAccess portal and reference the title of this article.

  • Please also include the portal URL (web address).

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