If you are experiencing slowness issues on the virtual office please do the following:
If you are on Wi-Fi move closer to the router or restart your router.
Use an Ethernet cable instead of Wi-Fi.
Contact your Internet provider to check if they are experiencing any issues on their side or can check your network connection.
Make sure no-one is using the same connection to stream/watch videos etc.
If none of the above resolve the issue please contact us via the MyAccess portal and reference the title of this article.