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Remove an email address from a record

This article explains what to do if, when trying to remove an email address from a record, you receive an error.

Written by Terence Cassidy
Updated over 2 months ago

To delete an email address from a record follow the steps below:

  1. Access the record.

  2. Remove the Primary email address and click Save.

  3. Click the Phones Tab then Select the email address.

  4. Click Delete then click Save and close.

If there are two records with the same ObjectID, the email address will be removed. To look for multiple records with the same email address, use the Phone Search plugin which can be installed through the RDB Store within Access RDB.

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