Here are the necessary configuration steps for you to allow the following features in RDB to work with Microsoft Office 365 using Modern Authentication:
Sending emails.
You can use these features independently in Access RDB, but they do share the same configuration in Office 365.
Microsoft made changes in October 2022, meaning that everyone who uses the older more basic connectivity and setup loses that functionality. Microsoft have further announced :
End of December 2026: SMTP AUTH Basic Authentication will be disabled by default for existing tenants. Administrators will still be able to enable it if needed.
New tenants created after December 2026: SMTP AUTH Basic Authentication will be unavailable by default. OAuth will be the supported authentication method.
Second half of 2027: Microsoft will announce the final removal date for SMTP AUTH Basic Authentication.
đ Note:
You need to be at least 6.7 Service Release 12. You can check your current version by going to Help ; About in the top right where you can see the main version and the Service Release version (SR).
If you are on 6.7, you can update to the latest Service Release by following these instructions.
If you cannot access the Plugin store, we have hosted the Office 365 Mailer plugin for you.
If you need to update to 6.7, you can book the upgrade with these instructions: - then you can use these instructions to set up Modern Auth.
To ensure you don't have any downtime, complete the below checklist: