As you host your own server and network, you need to speak to your IT/Network provider to look at these connectivity or permissions issues.
Support are unable to do this for on-premise customers.
If you host your own RDB System and you are seeing errors like: - Access RDB program is giving errors. - Getting Network errors Specified network name is no longer available - Unable to access index .....The user name or password is incorrect.
As you host your own server and network, you need to speak to your IT/Network provider to look at these connectivity or permissions issues.
Support are unable to do this for on-premise customers.