The questions:
What are the steps needed to move the database from one drive or one server to another?
How do I restore the Database from a .bak backup?
Can you help us complete a server move for our RDB?
Email passwords have stopped working after a server move
Can I request assistance with moving RDB Pronet to a new server setup?
Moving the database is SQL related question that is not supported by a technical support contract.
If you move the database the encrypted email password encryption will not be transferred, we can reset this for you, to arrange this please contact us via the MyAccess portal and mention the title of this article.
If further assistance is required moving the database, or you would like us to move the database for you, please speak to your Customer Success Manager or Account Manager to arrange this for you with our Professional Services team - there will be a charge for this.