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Unable to log into RDB after changing WIFI router (RDB Hybrid)

This article explains what to do if after you have changed the WIFI Router in the office and now no one can log in, receiving network related or instance specific error message.

Written by Terence Cassidy
Updated over 2 months ago

Please raise a new online case with us, referencing the title of this article in the subject.

If using our RDB Hybrid platform, please inform us of any network related changes (especially old and new IP addresses), prior to them being made, to prevent any potential downtime.

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