If Outlook crashes when trying to sync a certain email, check if the email has the same recipient two or more times.
If it does, ask the sender to resend the email again, but only send it to each email address once.
Outlook crashes when trying to use the Outlook add-in to sync an email
This article explains what to do if Outlook crashes when trying to sync a certain email using the Outlook add-in.
Written by Terence Cassidy
Updated over 2 months ago