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CV Reader error : Copy File to Root Directory Failed please retry

This article explains what to do if, when CV reader runs, an error is displayed: Copy File to Root Directory Failed, please retry.

Written by Terence Cassidy
Updated over 2 months ago

The full error:
Copy File to Root Directory Failed, please retry.
Details: The specified path name or both are too long. The fully qualified name must be less than 260 characters and the directory name must be less than 248 characters.

This is due to a CV having been saved with a file name that exceeds the character limit which can be accepted.

In order to resolve this, rename the CV found in the dropzone to a shorter name.

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