Access Recruitment CRM

Please <a href="https://help-accessrdb.theaccessgroup.com/en/articles/14285996-how-you-contact-rdb-support-via-the-myaccess-portal">contact us via the MyAccess portal</a> and reference the title of this article and also provide any information as to when this last worked successfully, that would be helpful.

This article explains how to resolve the issue of Inbound SMS messages are not being received on RDB or SMS messages are received but email notifications have stopped.

Not receiving SMS messages

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