Help & Support
Find Help and Support for your needs.
By Terence1 author12 articles
- Unable to log cases through the support community there is no product to selectThis article explains what to do if, when attempting to log a new support case, through the support community, there is no product or entitlement available to select to raise…
- Access Recruitment Division New Status DashboardIn this article, we introduce you to our new Status Dashboard available within the Access Recruitment Division.
- Who is my account manager?This article explains how to contact your account manager. You have a question about your account or you have invoice queries for services you are provided.
- Use the Access Finance HubThis article provides information about how you can use the Access Finance Hub to review your invoices, raise finance cases, and change the details on your account.
- Register for alerts on the status dashboardThis article explains how to subscribe for alerts on the Access Recruitment Division status dashboard or how to unsubscribe from the alerts
- Contact RDB support via the MyAccess PortalChanges to How You Contact RDB Support via the MyAccess Portal
- Get started with Access e-learningFind interactive resources and learn to navigate and use your Access products.
- Customer Success Plans explainedUnderstand the level of support available to you for your products.
- MyAccess Portal overviewThe MyAccess Portal is a unified, intuitive digital experience where you can manage your Access account.
- Add colleagues to support interactionsYou can add other people from your organisation to your support interaction.
- Support made simple in Access RDBFind technical help and support with Access RDB.
- Check whether Access RDB is downEasily review site outages.