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Request To Change the White Listed IP Address for Hybrid

This article explains how to request that the IP address accepted by the Hybrid RDB SQL Server on the whitelist needs to be replaced.

Written by Terence Cassidy
Updated over 2 months ago

⚠️ Important: Only one static office IP address is allowed to be whitelisted for Hybrid systems.

In order to request that the IP address to be replaced a Decision maker will need to raise new case online with our support team, as this would require written confirmation of the request. In the request please include the following:

  • Include your current IP address.

  • Include your new IP address.

When making a change request, please note the current IP address in use.

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